1.What is the MOQ(Mini Order Quantity)?
2.When can I get the quotation?
We usually quote you within 3 hours after getting your inquiry.
If you are urgent, please contact us by telephone,email, skype or whatsapp/wechat.
We are at your service.
3.How can I pay for my order?
You can pay it via Escrow(trade assurance order),T/T.
4.Can I order a sample to check the quality?
Yes of course! You can order one or a trail order to check the quality.
And one set sample cost can be refunded in your next bulk order if the products satisfy the condition.
5.What about customization?
Yes,OEM/ODM sevices are all supported.We can produce scooters with your logo, brand, packing according to your order quantity.
6.How long can I get my order when I paid for it?
Sample order :within 3-5 workding days .
Bulk order : About 20-25 working days after receiving your advance payment.
7.Can I have special price and service for wholesale?
Yes, we are professional manufacturer and have favorable price and good service for wholesalers.
8.What type of plug do you offer?
We can offer various plug by your requirements.Please tell me in which country you are going to use our models, we will give you right plug.
9.How does your factory perform quality control?
A: Internal inspection adopted,including IQC (Incoming Quality Control,)IPQC(Input Process Quality Control),OQC(Output Quality Control).Third party inspection is welcomed.
10.What about the warranty of your products?
We offer 12 months warranty for all the products except accessories.
Defective items should be returned within 7 days, all returned items should be in its original condition and packaging.
Please notice that artificial damages are out of warranty.
For the items which are out of warranty, customers need to pay freight and new parts changed's cost if need return.